Privacy Policy

We ask that you carefully review this Privacy Policy as it provides essential details about Weald Fit & Therapy, our identity, the methods and reasons behind our collection, storage, use and distribution (collectively referred to as ‘processing’) of your personal information, your entitlements, and the ways to reach Weald Fit & Therapy should you have queries or concerns regarding our data processing practices.

1. Who We Are

Weald Fit & Therapy operates as a Personal Training and Massage Therapy business located in Heathfield, England.

This policy may be updated by Weald Fit & Therapy periodically. We recommend checking this page regularly to stay informed of any modifications.

2. Information Collection and Purpose

The type of information Weald Fit & Therapy records and maintains varies based on your interaction with our services. Data collected may consist of:

Full name and contact information, including email, mailing address and phone number
Birth date and gender identity
Financial transaction details (when making donations)
Internet Protocol (IP) address

We also compile general analytics regarding website usage. When feasible, such data is anonymized to prevent identification of individual visitors.

Certain categories of personal information are considered sensitive and demand enhanced protection. These include details regarding health status, racial or ethnic background, sexual identity, or faith-based beliefs. When you provide sensitive personal information to us, we handle it with appropriate care and discretion, always following this Privacy Policy.

The legal grounds for processing depend on the circumstances and objectives of data collection. In compliance with data protection law, we base our processing on one or more recognized legal justifications:

Consent: you have authorized us to process your information
Contractual necessity: to fulfill an agreement we have with you
Legal requirement: to meet legal obligations
Vital interests: to safeguard your essential interests or those of another individual
Legitimate interests: where required for legitimate purposes we pursue, provided your interests and fundamental rights don’t supersede those purposes.

Sensitive personal data demands enhanced protection and additional justification for processing. When handling such information, we depend on one or more of these justifications:

Your express written authorization
The requirement to protect you or another individual from danger
For establishing, exercising or defending legal actions
For delivering health or social care services or treatment.

3. Methods of Information Collection, Usage and Storage

Weald Fit & Therapy gathers information from you through the following channels:

Direct collection: when you undertake one or more of these actions:

Browse our website
Interact with us through social media channels
Request information about our services and offerings
Consent to receiving services or information from Weald Fit & Therapy
Form a contractual relationship with Weald Fit & Therapy
Contribute funds to or fundraise for Weald Fit & Therapy
Sign up with us or join our mailing and email distribution lists
Obtain services from Weald Fit & Therapy
Lodge a complaint
Apply for employment opportunities
Express interest in volunteering
Consent to sharing your experience or appearing in media materials, news content, website articles, social media content or emails regarding your involvement with our services.

Indirect collection: when you complete one or more of these actions:

When you’ve authorized other organizations to provide us with your details
Through CCTV systems installed at our facilities or service locations
Through third-party platforms (such as Just Giving) when you’ve agreed to support Weald Fit & Therapy and permitted information sharing
Through publicly accessible sources.

Where relevant, we may:

Gather information about your psychological and physical health and wellness
Collect information when you’re sharing personal experiences or participating in online questionnaires
Gather information when you’re taking part in physical fundraising activities
Inquire about your motivation for donating to Weald Fit & Therapy, though responding is optional
Request additional comprehensive information when delivering direct services to you, which would be specified in a dedicated agreement or privacy notice for that service.

Cookies:

Most websites store a small data file (called a cookie) on your device when you visit. Weald Fit & Therapy utilizes cookies to gather insights about visitor behavior on our website and to enhance user experience. While you may decline cookies, doing so might impair navigation or limit functionality. Additional information is available in our Cookies policy.

Weald Fit & Therapy may utilize your data for these purposes:

To deliver the service, product, guidance or information you’ve requested
To communicate with you according to our relationship
To satisfy contractual obligations and supply monitoring data to local authorities or other funding bodies as stipulated in contracts
To determine ways to enhance our services, products, or information
To share information about upcoming plans, services or programs. This might include details about surveys, training opportunities, future campaigns or policy work, fundraising activities (with your consent)
Maintain records of your interactions with us
Ensure your information remains current and precise
Honor your communication preferences
Handle and manage your donations, facilitate your fundraising efforts, and claim Gift Aid on contributions
Deliver fundraising news and appeals we believe may interest you (with your consent)
Ensure our communications are pertinent to you
Conduct reporting or analysis of our services and organizational performance. Typically, data used for this purpose is anonymized unless we’ve informed you otherwise in advance
Organize our databases to allocate our resources more efficiently.

Your personal information will only be used for its original collection purpose, unless we determine that using it for another compatible reason is appropriate. Should we need to use your information for an unrelated purpose, we’ll inform you and clarify the legal basis permitting this.

Weald Fit & Therapy maintains comprehensive technical, physical and organizational safeguards to protect your personal data, both digitally and physically. Information is stored securely and retained only for as long as reasonably necessary, consistent with any legal obligations imposed on Weald Fit & Therapy.

When we must transfer or process your personal data outside the European Union, we’ll fully comply with all relevant legal requirements.

4. Information Sharing Practices

Weald Fit & Therapy doesn’t share information with external parties unless required by legislation, regulation, insurance obligations, contractual terms or compliance needs, or where you’ve provided explicit consent. We strive to share only the minimal data necessary and limit sharing data that could directly or indirectly identify you.

All external service providers or partners must implement suitable security protocols to safeguard your personal information according to data protection law.

When Weald Fit & Therapy shares your data with partners, we will:

Notify you beforehand
Anonymize the information prior to sharing.

When Weald Fit & Therapy contracts a third party to provide services on our behalf, only essential data is shared. This follows data protection legislation and is governed by a data processing contract.

We may be obligated to share information in particular situations when delivering services or meeting contractual requirements, or when legally mandated.

If you’ve agreed to share your personal story to advance Weald Fit & Therapy’s mission and provided explicit authorization, we may include your information in promotional materials for our work, services or fundraising, or in specific publications.

Weald Fit & Therapy cooperates with regulatory bodies when legally obligated to do so.

When there’s a potential threat to life due to suicidal thoughts or serious concerns about a child or vulnerable person, Weald Fit & Therapy may need to report these matters to police or social services, in line with our duty of care.

Except for the situations described above, Weald Fit & Therapy won’t share your data with other organizations for marketing, market research, fundraising or commercial activities.

Weald Fit & Therapy will never transfer your information to other websites.

Weald Fit & Therapy will never sell your information.

5. Your Rights and Entitlements

Under data protection legislation, you possess the right to:

Access the personal data we maintain about you*
Have inaccurate or incomplete data about you amended*
Have your information deleted (under certain conditions)
Request limited processing of your information (under certain conditions)
Challenge the processing of your information (under certain conditions)
Request transfer of your information to another organization or to yourself (under certain conditions)
Modify your consent preferences
Opt out of email communications – if you no longer want to receive emails from us. This can be done by selecting the ‘unsubscribe’ option at the bottom of our email messages.

*Weald Fit & Therapy may need identity verification before providing this information or implementing changes.

To exercise these rights, please refer to the Contact Information section below.

6. Contact Information

For questions regarding this privacy policy, data protection inquiries, exercising your rights as described above, or updating your communication preferences, please reach out to:

Daniel James
Weald Fit & Therapy
c/0 Isenhurst Country Club
Cross-in-Hand
Heathfield
TN21 0UE

You may also contact the Information Commissioner’s Office (ICO) if you’re dissatisfied with Weald Fit & Therapy’s handling of your personal data.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

7. Policy Updates

Weald Fit & Therapy routinely reviews this privacy policy to verify it accurately represents our information processing practices. Updates will be posted here.

Last updated: 12 Jan 2026